PALM PLAZA

dba SSA GROUP, LLC

About this restaurant

Palm Plaza is a seating restaurant with 148 seats located at the Jacksonville Zoo and Gardens. The establishment operates as a fast-casual Tex-Mex venue, and according to available information, it is open Saturday and Sunday from 10 a.m. to 4 p.m. The restaurant is one of two dining options available within the zoo.

AI-generated overview from public web sources and license data. May be incomplete or outdated.

Food Safety Grade

Good

Based on DBPR food inspection reports from the last 36 months. Complaint inspections are excluded. This is not an official DBPR grade.

Location

Address: 370 ZOO PKWY
JACKSONVILLE, FL 32218
Phone: 904-757-4463
DBPR District: District 5 — Jacksonville (licenses expire June)
County (Region Code): Franklin (code 19)
Seating: 148 seats

License

License Number: SEA2613472
Establishment Type: Seating Restaurant
Base Risk Level
License Expiry: Jun 1, 2027
Last Inspection: May 7, 2026

Date	Type	Result	High	Int.	Basic	Total
May 7, 2026	Routine - Food	Inspection Completed - No Further Action	0	0	4	4
Violations Found H · V02 Employee health policy No employee health policy or inadequate policy H · V23 Chemical properly stored Toxic chemicals improperly stored or labeled I · V36 Proper ventilation Inadequate ventilation and lighting B · V51 Premises clean Premises not clean or in disrepair Class: Food Visit ID: 13569596 PDA Verified Type: Routine - Food
Nov 5, 2025	Routine - Food	Administrative complaint recommended	2	3	2	7
Violations Found H · V08 Proper hand/arm washing Improper hand and arm washing technique H · V22 Consumer advisory No consumer advisory for raw/undercooked foods I · V35 Single-use items Single-use items improperly reused I · V36 Proper ventilation Inadequate ventilation and lighting I · V41 ×2 Toilet facilities Inadequate or improperly maintained toilet facilities B · V53 Outer openings protected Outer openings not properly protected Class: Food Visit ID: 10900650 PDA Verified Type: Routine - Food