SUGAR FACTORY AMERICAN BRASSERIE

dba SF JACKSONVILLE 88 LLC

About this restaurant

Sugar Factory American Brasserie is a seating restaurant with 235 seats located at 4910 Big Island Drive in Jacksonville. According to online sources, the restaurant describes itself as a family-friendly, high-energy celebration destination known for sweets and treats. The business operates as a seating restaurant under the licensee SF Jacksonville 88 LLC.

AI-generated overview from public web sources and license data. May be incomplete or outdated.

Food Safety Grade

Poor

Based on DBPR food inspection reports from the last 36 months. Complaint inspections are excluded. This is not an official DBPR grade.

Location

Address: 4910 BIG ISLAND DR
JACKSONVILLE, FL 32246
Phone: 732-359-7246
DBPR District: District 5 — Jacksonville (licenses expire June)
County (Region Code): Gilchrist (code 21)
Seating: 235 seats

License

License Number: SEA2616181
Establishment Type: Seating Restaurant
Base Risk Level
License Expiry: Jun 1, 2026
Last Inspection: Jan 12, 2026

Date	Type	Result	High	Int.	Basic	Total
Apr 20, 2026 Callback	Complaint Full	Call Back - Complied	0	0	0	0
No violation details recorded for this inspection. Class: Food Visit ID: 13654446 PDA Verified Type: Complaint Full
Mar 18, 2026 Callback	Complaint Full	Call Back - Extension given, pending	0	0	1	1
Violations Found B · V55 Employee training Employee food safety training inadequate Class: Food Visit ID: 13610684 PDA Verified Type: Complaint Full
Jan 12, 2026	Complaint Full	Administrative complaint recommended	5	3	13	21
Violations Found H · V01 Management awareness Person in charge not present or not performing duties H · V02 Employee health policy No employee health policy or inadequate policy H · V03 Employee health reporting Employee not reporting symptoms of illness H · V08 ×2 Proper hand/arm washing Improper hand and arm washing technique H · V14 ×3 Food contact surfaces Food contact surfaces not properly cleaned/sanitized H · V22 Consumer advisory No consumer advisory for raw/undercooked foods H · V24 Toxic substance control Toxic substances improperly identified/stored/used I · V29 Proper sewage disposal Improper sewage or waste water disposal I · V31 ×2 Clean multi-use utensils Multi-use utensils not properly cleaned I · V32 Proper sanitizing Improper sanitizing solution or procedures I · V35 Single-use items Single-use items improperly reused I · V36 ×3 Proper ventilation Inadequate ventilation and lighting I · V41 Toilet facilities Inadequate or improperly maintained toilet facilities B · V53 Outer openings protected Outer openings not properly protected B · V55 Employee training Employee food safety training inadequate Class: Food Visit ID: 13608569 PDA Verified Type: Complaint Full
Jul 30, 2025 Callback	Routine - Food	Call Back - Complied	0	0	0	0
No violation details recorded for this inspection. Class: Food Visit ID: 13476175 PDA Verified Type: Routine - Food
Jul 29, 2025	Routine - Food	Administrative complaint recommended	5	7	15	27
Violations Found H · V01 Management awareness Person in charge not present or not performing duties H · V03 Employee health reporting Employee not reporting symptoms of illness H · V06 Handwashing facilities Inadequate handwashing facilities H · V08 ×2 Proper hand/arm washing Improper hand and arm washing technique H · V10 Approved food source Food from unapproved or unknown source H · V12 Shell stock requirements Inadequate shell stock identification/records H · V14 ×4 Food contact surfaces Food contact surfaces not properly cleaned/sanitized H · V21 Time as control Time as a public health control not properly used H · V22 Consumer advisory No consumer advisory for raw/undercooked foods H · V23 Chemical properly stored Toxic chemicals improperly stored or labeled H · V24 ×2 Toxic substance control Toxic substances improperly identified/stored/used I · V29 Proper sewage disposal Improper sewage or waste water disposal I · V31 ×3 Clean multi-use utensils Multi-use utensils not properly cleaned I · V36 ×2 Proper ventilation Inadequate ventilation and lighting I · V40 Wiping cloths usage Improper use of wiping cloths B · V50 Adequate lighting Inadequate lighting in food preparation/storage areas B · V53 ×3 Outer openings protected Outer openings not properly protected Class: Food Visit ID: 10947374 PDA Verified Type: Routine - Food
Jul 29, 2025 Callback	Complaint Partial	Call Back - Complied	0	0	0	0
No violation details recorded for this inspection. Class: Food Visit ID: 10865617 PDA Verified Type: Complaint Partial